Terms of use

Status of these terms

We have not yet launched TaktBook as a paid service. These terms describe how the site and, once available, the service are intended to work. They have not been reviewed by a lawyer and will change before launch, along with the commercial terms that sit alongside them.

Nothing on this site is an offer capable of acceptance while the service is not yet available.

This website

This site is provided by Kernwerk Digital. You may read it and share links to it. You may not copy the text or images commercially, or present them in a way that suggests Kernwerk Digital endorses your product.

The service, once available

TaktBook is booking software for appointment-based businesses. Businesses who use it are the controller of their own customer data; Kernwerk Digital acts as a processor on their documented instructions.

Subscription price, included volume, and cancellation terms are set out in the commercial terms provided at sign-up. We do not take a percentage of the fees a business charges its customers.

Acceptable use

Do not use TaktBook to send unsolicited marketing. Transactional messages — confirmations and reminders — are sent on the basis of the booking itself. Anything promotional requires the recipient to have opted in, and consent must not be obtained by misrepresentation.

Do not use TaktBook to send messages that are unlawful, deceptive, or that impersonate someone else. Business accounts found doing so may be suspended.

Availability and changes

We aim for high availability but do not guarantee uninterrupted service. Reminders are scheduled around clock and daylight-saving changes in each business timezone; a small number of messages may be sent late or not at all if an outage occurs, which is a further reason not to rely on a single reminder.

We may change the service, and may discontinue features. Where a change removes something a paying business relies on, we will give reasonable notice.

Liability

To the extent permitted by law, Kernwerk Digital is not liable for indirect or consequential loss, and for direct loss our liability is limited to the fees you paid us in the twelve months before the claim arose.

Nothing in these terms excludes liability that cannot lawfully be excluded, including for intent or gross negligence.

A booked appointment is a contract between the business and its customer. TaktBook facilitates that booking; it is not a party to it.

Intellectual property

The TaktBook name, branding and software belong to Kernwerk Digital. Brand guidelines are available on request for businesses and representatives who want to describe the product accurately.

Governing law

These terms are governed by Austrian law, and the courts of Vienna have jurisdiction, save where mandatory consumer protections in your country of residence apply.